What started as a small marketing firm in the living room of a family home in Connecticut in 1990 has blossomed into a company that does business with some of the largest corporations in the world.
Are you focused on your customer? Many organizations believe they are, but what does a true customer centric marketing approach look like?
With so much competition in the technology industry, brand awareness has taken on an even more important role in the growth of B2B organizations. Trends in customer experience, company culture and marketing strategy need to be followed closely and implemented across your organization in order to grow and increase market share.
Channel partner management is all about aligning products, sales and marketing to create a strong channel community that drives business, delights customers and provides value to all parties. Channel partners can be a tremendous asset, enabling your company to reach niche markets while acting as an extension of your internal sales team. This relationship only works when each aspect is aligned and partners receive the support needed to make sales.
Star Wars is one of the most successful franchises of all time and puts on full display what it takes to reach a wide audience and build a loyal following. While they may have a much bigger marketing budget than your typical B2B technology firm, there are many lessons we can learn from their success.
