Most B2B organizations face fierce competition while trying to sell similar products. While the differentiators within your product lines does have an impact, making your brand stand out is even more important. People want to deal with relatable brands that they can trust. Building relationships is more important than ever. Here are just a few ways to make this happen.
A recent SiriusDecisions article notes, “In the world of recurring revenue, it’s hard to grow revenue as a sales leader when new customer revenue is simply replacing the revenue lost from existing customers churning. What this means is that sales leaders need to pay as much attention to the post-sale close experience as they do on the pre-close experience if they want accelerate revenue growth.” Focusing on the customer experience and developing strategies to retain and upsell current customers is key to growth in B2B organizations. Here are just a few ways to get the most out of your current client relationships.




