Rebranding your company is a major undertaking and requires a buy-in from your entire organization.  There are many different tasks and aspects of your business you’ll need to adjust.  Here’s how to make it happen.

Company Name And Logo

Are you going to be changing your company name, colors and logo? This can make a big difference in the amount of work it will take to complete your rebrand. The more drastic the changes, the longer it will take to update your current material. You may need to purchase a new URL and even create new social pages as some platforms will not allow a name change.

Mission Statement

Are the goals of your company going to change or is your rebranding simply cosmetic?  Regardless of the answer to that question your mission statement should be revamped to reflect the new energy you’re looking to infuse into your brand. You’ll want to promote the values and ideals that your new brand will represent.

Products And Services

Are your products or services changing in any way? How will the changes affect your current customers? You need to be prepared for questions from your clients and be able to explain in detail what your rebranding means for them. You may want to consider relaunching your product lines that have changed and developing new demo videos.

Website Redesign

A rebranding initiative is the perfect time to update and upgrade your website. No true rebrand is complete without a new website. As the saying goes, “it’s easier to buy a new house than it is to fix an old one.” A full redesign will provide a great first impression to customers being introduced to your brand.

Content

All of your content needs to be audited and wholesale updates may be necessary. If you’re changing your company name you’ll need to update that in every blog and all of your website content. Ebooks and whitepapers will need to be updated with the new name, colors and logo.  Any inbound links will need to be updated to avoid broken links and redirects.

Social Pages

Each of your social media profiles will need to be updated with any changes. Take the opportunity to freshen up your company description and imagery. You’ll want to make your messaging across every network consistent. Posts should be made in the week prior to and following your rebrand to ensure you don’t lose your following and that customers are not caught off-guard.

Rebranding Campaign

Once you’ve decided the direction you’re going to move in for your rebranding campaign it’s time to let everyone know. Make announcements utilizing a multi-channel marketing approach to help you capitalize on the momentum of your rebrand. Announcements should be made through social media, direct mail, email and your company website. Be sure all of your material includes a call to action that leads to a value offer. You may consider product trials, free services or consultations as a part of your rebranding strategy.

Customer Experience

When rebranding your organization, you may want to consider revamping some of your other operational processes. Taking an in-depth look at your customer support system and making tweaks to improve the customer experience from beginning to end will help to ensure your new brand is seen positively by your customer base.

Company Culture

This can also be a great time to take a look in to your company culture. Are your values being communicated and implemented throughout your company? What aspects of your culture can you improve? Involving your employees and taking action on key agenda items can help your business to function more effectively and efficiently.

Employee Experience

Are your employees happy? Job satisfaction has a tremendous impact on your ability to retain employees and delight your customers. Are there programs you can implement to help ease the burden on your staff? Is there equipment needed to make their jobs easier? This is another initiative in which you should involve your staff.